Refund policy

YapSlinger (“YapSlinger”, “we”) offers a 30-day money-back guarantee on all paid plans. If YapSlinger isn’t right for you, request a full refund within 30 days of your order date and we’ll refund the amount you paid for that order.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refunds and returns.

• Go to paddle.net and look up your order using the email address you used at checkout, then request a refund.
• Or contact us directly using the form below and we’ll arrange the refund with Paddle for you.

Refunds are returned to your original payment method. Paddle usually processes approved refunds within a few business days; your bank may take a little longer to show the funds.

Paid plans renew automatically. You can cancel at any time from your account or via Paddle, and cancelling stops future renewals while your access continues to the end of the paid term. If a renewal charge takes you by surprise, contact us within 30 days of the renewal date and we’ll refund it.

This policy is in addition to your rights under applicable consumer law, including the Australian Consumer Law, and to Paddle’s refund policy and Buyer Terms. Nothing here limits rights that cannot be excluded by law.

Need help with a refund or billing question? Send a refund enquiry.